Frequently Asked Questions (FAQ)
Customization & Orders
Can I customize my sportswear order with my team’s logo and colors?
Yes, we specialize in custom sportswear and offer full customization, including team logos, colors, names, and numbers. You can share your design, or our team can assist in creating one that matches your needs.
What is the minimum order quantity (MOQ) for custom sportswear?
Our MOQ varies depending on the product, but we strive to accommodate both small and bulk orders. Please contact us with your specific requirements for a detailed quote.
Do you offer design assistance for custom sportswear?
Yes! Our experienced design team can help you create a unique look for your team or brand. If you need modifications to an existing design or a completely new concept, we are happy to assist.
What file formats do you accept for logos and designs?
We accept high-resolution files such as AI, PSD, PDF, EPS, or PNG with a transparent background. The higher the quality of the file, the better the final print.
Can I order a sample before placing a bulk order?
Yes, we offer sample orders so you can check the quality and design before proceeding with a bulk order. Sample charges may apply, but they can often be adjusted against your final order.
Shipping & Delivery
Do you offer worldwide shipping for custom sportswear orders?
Yes, we ship globally using reliable courier services to ensure safe and timely delivery of your order.
How long does it take to manufacture and deliver my order?
Production time depends on the complexity of your order. Standard production takes around 2-4 weeks, plus shipping time. Express services are available upon request.
What shipping carriers do you use?
We work with trusted shipping providers such as DHL, FedEx, and UPS to ensure fast and secure delivery.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, we will provide you with a tracking number so you can monitor its progress in real time.
Do you offer express shipping for urgent orders?
Yes, we provide express shipping options for urgent orders. Please contact us in advance so we can prioritize your order accordingly.