At Anwa International, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
When you visit Anwa International, place an order, or contact us, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Payment Information: We process payments through secure third-party payment gateways; we do not store credit/debit card details.
- Order Details: Customization preferences, product selections, and transaction history.
- Website Usage Data: IP address, browser type, and pages visited to improve user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including customization requests.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send order updates, promotions, or newsletters (you can opt-out anytime).
- Prevent fraudulent transactions and enhance security.
3. How We Protect Your Information
We implement security measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include:
✔ Secure payment processing through encrypted gateways.
✔ Limited access to customer data within our organization.
✔ Regular website security updates to prevent data breaches.
4. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share necessary details with:
- Shipping partners to deliver your orders.
- Payment processors for secure transactions.
- Law enforcement if required by legal regulations.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can adjust your browser settings to disable cookies, but this may affect website functionality.
6. Your Rights & Choices
You have the right to:
- Request access to your personal data.
- Update or correct your information.
- Request data deletion (subject to legal requirements).
- Opt out of marketing emails at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we recommend reviewing their terms before sharing personal data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.